Frequently Asked Questions

Frequently Asked Questions 

Q: Do your properties have disabled access? 

A: Some of our properties are suitable for people with mobility issues call or email us for more information." 

Q: Are your properties eco friendly? 

A: Each property is different but we do work hard all the time to make our properties as eco friendly as we can

Q: Are your properties family friendly? 

A: Most of our properties are suitable for children (we will advise in the details if they are not) we can provide infants travel cots, high chairs and stair gates if required, just let us know what you need. 

Q: Are there supermarkets nearby?

A: There are all sorts of food shops in Winchester. We can let you know your nearest one and the opening hours if you request.

Q: Are your properties LGBTQ friendly?

A: Yes they are

Q: What guest services do you offer?

A:  We offer check in and check out services, pre stay cleans, weekly cleans and post stay cleans if you are staying longer. If you need help with anything just ask - we will do our best. 

Q: Do you have an inventory in each property?

A: There is and inventory in each property which is checked and kept updated after each check out that can accessed once you have booked. 

Q: What quality of property to you offer?

A: Our accommodation is very diverse - luxury to budget with lots of individual taste in design reflecting our our owners. 

Q: Are your properties pet friendly?

A: Some of our properties allow one well behaved dog but please ask when you book what that property's policy is.  The standard policy for pet friendly properties can be found here

Q: What happens if you don't have anything suitable for my stay?

A: If we don't have what you want let us know and we will refer you to our local accommodation network.

Q: Is Winchester a romantic city?

A: Winchester is full of romance and history and was included in the 10 most ridiculously romantic cities in the UK by Holiday Lettings. Winchester is also full of history being the ancient capital of England and hosting Kind Arthur's famous Round Table. 

Q: How do I get to Winchester?

A: Winchester is well served by public transport and motorway links. Please see our How to Get to Winchester page for more details. 

Q: Do you offer short term and long term rentals?

A: We offer stays from 2 nights minimum and longer.